Privacy Policy

Information We Collect

Personal Information

When you apply to our programs or contact us, we may collect:

• Contact Information: Full name, email address, phone number (WhatsApp)
• Application Details: Preferred learning mode, sprint selection, goals and questions
• Educational Background: Current education level, prior experience (if provided)
• Payment Information: Billing details for course enrollment (processed securely through third-party payment providers)

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, referring websites
• Cookies: Session cookies for website functionality and analytics

How We Use Your Information

We use the information we collect to:

• Process Applications: Review and respond to program applications
• Communicate: Send enrollment confirmations, course updates, and important announcements
• Provide Services: Deliver educational content, track progress, and issue certificates
• Improve Programs: Analyze usage patterns to enhance our curriculum and user experience
• Marketing: Send promotional materials about new courses (you can opt-out anytime)
• Legal Compliance: Comply with Zambian laws and regulations

How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Email services (Resend), hosting providers (Vercel), payment processors
• Instructors: Course facilitators who need access to student information for educational purposes
• Partner Organizations: Employers or institutions you authorize us to share your credentials with
• Legal Authorities: When required by Zambian law or to protect our rights

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: HTTPS/SSL encryption for all data transmission
• Access Controls: Limited employee access to personal data on a need-to-know basis
• Secure Storage: Data stored on secure, encrypted servers
• Regular Audits: Periodic security reviews and updates
• Spam Prevention: Rate limiting and validation to prevent unauthorized access

Your Privacy Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a portable format
• Object: Object to processing of your data for specific purposes

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active Students: Duration of enrollment plus 2 years for records
• Applications: 1 year from submission date
• Marketing Data: Until you opt-out or request deletion
• Financial Records: 7 years (Zambian tax law requirement)

Cookies and Tracking

We use cookies to improve your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can disable cookies in your browser settings, but some features may not work properly.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: